This page was last updated on the 09-04-2019.
If you are a member of bbb health boutique, would like to become a member or visit our website, we require some personal details from you. On this page we will explain which details we require, why we need them and what we further do with your details.
What details do we require?
When you book a trial class with us, hand in a voucher (gift card), sign up for a membership or purchase a 10 session card, we ask you to share some personal details with us. These details are required to enable us to carry out our services.
If you become a member of bbb health boutique we require your name, address, city, birthdate, bank account details, telephone number and your email address.
If you are a member of bbb, we continue to process your personal details. For example, every time you visit our studio, whenever you have a coaching or when we have made contact with you via email or telephone. We keep these details in your personal file.
These details are saved on protected servers. We save these details, in any case, for the period you are a member with us and at the end of your membership for a maximum of seven years. Our member administration can be identified as basic data which is required by the tax office to be kept for seven years.
If you have only shown interest, we save your details for no longer than a year.
Our bbb health boutique App
Members that use our service to plan their appointments and use our tools will provide us with information. For example information regarding downloads and planning behavior and any information regarding in-app events. The bbb app obtains this information as a result of data being sent to our servers from our mobile application. The data collected by bbb health boutique includes information such Google Advertiser ID, device model, OS version, in-app events, network status (WiFi/3G) en installed app information. Members data collected by the bbb app is used te optimalize the application.
Why do we process your details?
Your details are used to enable us to register and manage your membership by bbb health boutique. bbb health boutique uses your details with a goal to coach you towards the most 'beautiful and healthy version' of yourself.
bbb health boutique can not offer her services without processing your personal details. We are then unable to coach you, for example, in the areas of body, food & mind. We would also be unable to coach you in the case that you have not been for awhile. Or if you ask a question, we would be unable to answer it well. And without you details, the information on our website ( such as 'my bbb') would not be available to you.
We can also further use your personal details to conduct surveys or work out analyses with the goal to improve our website and services. There is, for example, an analyses concerning the age or postcode of our members. We also conduct a survey once every two years in which we ask your permission to take part in.
bbb health boutique can also process your details in the interests of our marketing and sales activities (even after your membership has ended) for the interests of our services or those of bbb paramedics (bbb physical therapy, bbb diëtetics en bbb psychology).
How do we handle your details?
When you send us an email or other message, it is possible that we save these messages. Sometimes we may ask you for personal details required for a particular situation. This allows us to manage your questions and answer requests. How long we keep these details depends on the relevance of the situation.
Your email address is also used to send newsletters with information regarding body, food & mind, our products and services, activities (such as our challenges) and customer satisfaction researches. Under every newsletter you can find the possibility to stop receiving them.
Important to know: we do not give or sell personal details from our members to third parties so that they can be used, for example, for marketing activities.
bbb health boutique works further together with partners, for example, for the collecting of monies for memberships, 10 session cards or other products. It may be then necessary in such a case to share personal details with the persons offering these services. Our partners are required to take care with your details. They may not use your details for any other purposes than those required by them for their service.
Would you like to see your details or change them?
Alle bbb members and visitors of bbb health boutique and from the website have the possibility to view, change or delete all personal details that have been given to us at any time.
This privacy statement is tailored and adapted to the use of and possibilities of this website. Possible adjustments and/or changes of this website can lead to changes in this privacy statement. It is therefore advised to regularly check this privacy statement .
In this privacy statement we must advise you of your right to complain to the supervisory authority (de Autoriteit Persoonsgegevens) and the right to view all personal information that has been given to us at any one time.
bbb health boutique takes the protection of your personal details seriously and takes appropriate action to avoid misuse of and/or loss of these details.