frequently asked questions
Here you can find our frequently asked questions. Please use our app to make changes in your subscription. Would you rather speak to us by phone? Fill in a callback request here and we will call you back as soon as possible! You can read our terms and conditions here.
Do you have another question? For general questions you can email to firstname.lastname@example.org (bbb health boutique Amsterdam, Haarlem en Utrecht), email@example.com (bbb health boutique Delft), firstname.lastname@example.org (bbb health boutique Rotterdam), email@example.com (bbb health boutique Den Haag), firstname.lastname@example.org (bbb health boutique Tilburg) and email@example.com (bbb health boutique Den Bosch).
Do you have an administrative question about your subscription or payment? You can mail to firstname.lastname@example.org (bbb health boutique Amsterdam, Haarlem en Utrecht), email@example.com (bbb health boutique Delft), firstname.lastname@example.org (bbb health boutique Rotterdam), email@example.com (bbb health boutique Den Haag), firstname.lastname@example.org (bbb health boutique Tilburg) en email@example.com (bbb health boutique Den Bosch).
What is the cleaning policy of bbb during Corona?
After each cabin use, we ask members to clean the cabin. We use paper/towel and soap for this, according to the guidelines of the RIVM.
All members at bbb wear socks and bring a towel, without you are not allowed in the cabin.
I will visit bbb during Corona, what should I pay attention to?
Stay at home if you have any of the following: cold, runny nose, sneezing, sore throat, mild cough, elevation (from 38 degrees).
Bring your own towel and water bottle.
Only come by appointment and do not arrive earlier than the agreed time.
Wash your hands upon entering bbb or use our disinfectant gel.
Keep a distance of 1.5 meters.
What measures does bbb take in the boutique?
Please bring your own towel and water bottle.
You can only enter the cabin with socks & towel.
There are plexiglass plates between the cabins to ensure that you can move in the cabin as safely as possible.
Yes, we will continue to offer an online schedule for members who prefer to exercise at home and / or be coached online. These lessons can be scheduled for both full members and online members.
I have an online subscription, what can I use?
If you have an online membership, you can follow online lessons via our private Facebookgroup bbb online en get online coaching. You can plan your coaching and workouts in the app.
You can always change your subscription to another subscription in the app (via the menu in the left corner) or send an email to firstname.lastname@example.org.
What is bbb online?
As a member of bbb health boutique you canreceive online coaching and you can stream our workouts in our private online Facebook group bbb online. Very nice during a lockdown, for example, or if you are tied to your house due to other circumstances.
In the Facebookgroup, all our online classes are streamed from the different boutiques. The timetable can be found in the app and we share it in this Facebookgroup.
How does it work?
1. Register via the bbb app, we will sign you up for a green block.
2. Follow the lesson by going to this private fb group at the appropriate time. The lesson appears at the top of the timeline.
3. Say you're there in comments, then we can connect for a moment.
4. Are you not doing a lesson live? Then schedule a recap workout to keep you going.
5. Need help? Schedule an online coaching via the app.