Frequently asked questions
Here you can find our frequently asked questions. Please use our app to freeze your subscription. You can read our terms and conditions here. Do you have another question? For general questions you can email us. Please read below (other questions) which email-adress to contact.
Did you email us, but didn't get an answer? Please also check your spam. Unfortunately, sometimes our emails end up there.
Who should I email with my question?
Did you email us, but didn't get an answer? Please also check your spam. Unfortunately, sometimes our emails end up there.
For general questions you can email to:
- info@bbbhealthboutique.nl (bbb health boutique Amsterdam en Utrecht)
- delft@bbbhealthboutique.nl(bbb health boutique Delft)
- haarlem@bbbhealthboutique.nl (bbb health boutique Haarlem)
- rotterdam@bbbhealthboutique.nl(bbb health boutique Rotterdam)
- denhaag@bbbhealthboutique.nl (bbb health boutique Den Haag)
- tilburg@bbbhealthboutique.nl (bbb health boutique Tilburg)
- denbosch@bbbhealthboutique.nl (bbb health boutique Den Bosch)
Do you have an administrative question about your subscription or payment? You can mail to:
- admin@bbbhealthboutique.nl (bbb health boutique Amsterdam en Utrecht)
- delft@bbbhealthboutique.nl (bbb health boutique Delft)
- haarlem@bbbhealthboutique.nl (bbb health boutique Haarlem)
- rotterdam@bbbhealthboutique.nl (bbb health boutique Rotterdam)
- admindenhaag@bbbhealthboutique.nl (bbb health boutique Den Haag)
- admintilburg@bbbhealthboutique.nl (bbb health boutique Tilburg)
- admindenbosch@bbbhealthboutique.nl (bbb health boutique Den Bosch)
When can I work-out at bbb?
A workout at bbb is possible on all days of the week, during our opening hours. Like a regular gym. Then you can work out in the hot cabins (personal workout), use our cardio and plan a coaching. In addition, there is a timetable for the group lessons (in the cabins, studio or outside) that you can participate in! If you are a member, you can schedule via our planning tool.
Where are all the body, food & mind-tools?
You can find them easily in our webapp. If you click on it, you'll see all our tools in alfabetical order.
What does bbb stand for?
The 3 b's refer to our 3 pillars: nutrition, exercise and coaching.
Literally bbb states for inner beauty, body workouts, lifestyle balance. The 3 pillars are interwoven in all 3 b's. As we believe that nutrition, exercise and coaching (lifestyle) are intertwined.
Why is bbb a health boutique?
Boutique fitness can be recognised by the personal approach and it is smaller than a regular gym. Boutique is of boutique hotel. Boutique hotels are more intimate than a ' regular ' hotel and are characterized by their own personal style.
With bbb there is personal attention in a fine atmosphere. We believe that the term health boutique fits our concept the best. So we can distinguish ourselves from the various gyms.
For which age group is bbb suitable?
bbb is suitable for women from every age group. The youngest bbb member is 15 and the oldest is 85 years old. The average age is between 25 and 55 years. It is important to know that every woman is welcome at bbb.
What does reserve mean?
If you sign up as a reserve, you will receive an email when a reserve space becomes available. You can then definitively reserve this place in the web app. We have tested & looked at different systems and this system is used by most gyms and restaurants and experienced as pleasant.
A reserve spot is not a real spot until you have claimed it. All waiting will be automatically notified if a place becomes available and can reserve the place definitively in the web app. The spot is for whoever claims the spot first.
I don't know my password.
Go to mijnbbb.bbbhealthboutique.nl and choose 'reset password'. Fill in your email address and request a password. You will receive your password via email. The email address you use to log in must be the same email address that is in our system at bbb.
What is bbb online?
As a member of bbb health boutique you can receive online coaching, you can follow our workouts in our webapp and join live Zooms after planning it in the webapp. Very nice during a lockdown, for example, or if you are tied to your house due to other circumstances.
Are the classes in English or Dutch?
A trial lesson is individual and can therefore be given in both English and Dutch. With group classes, it depends on the participants and teacher whether a lesson is in English or Dutch. The class can also be given bilingually.