frequently asked questions
Here you can find our frequently asked questions. Please use our app to make changes in your subscription. Would you rather speak to us by phone? Fill in a callback request here and we will call you back as soon as possible! You can read our terms and conditions here.
Do you have another question? For general questions you can email to firstname.lastname@example.org (bbb health boutique Amsterdam, Haarlem en Utrecht), email@example.com (bbb health boutique Delft), firstname.lastname@example.org (bbb health boutique Rotterdam), email@example.com (bbb health boutique Den Haag), firstname.lastname@example.org (bbb health boutique Tilburg) and email@example.com (bbb health boutique Den Bosch).
Do you have an administrative question about your subscription or payment? You can mail to firstname.lastname@example.org (bbb health boutique Amsterdam, Haarlem en Utrecht), email@example.com (bbb health boutique Delft), firstname.lastname@example.org (bbb health boutique Rotterdam), email@example.com (bbb health boutique Den Haag), firstname.lastname@example.org (bbb health boutique Tilburg) en email@example.com (bbb health boutique Den Bosch).
When can I work-out at bbb?
A workout at bbb is possible on all days of the week, during our opening hours. Like a regular gym. Then you can work out in the hot cabins (personal workout), use our cardio and plan a coaching. In addition, there is a timetable for the group lessons (in the cabins, studio or outside) that you can participate in! If you are a member, you can schedule via our planning tool.
Where are all the body, food & mind-tools?
On the website you'll find the tools in our wiki, this is the icon which is on the right top of the website next to 'my bbb' - If you click on it, you'll see all our tools in alfabetical order.
What does bbb stand for?
The 3 b's refer to our 3 pillars: nutrition, exercise and coaching.
Literally bbb states for inner beauty, body workouts, lifestyle balance. The 3 pillars are interwoven in all 3 b's. As we believe that nutrition, exercise and coaching (lifestyle) are intertwined.
Why is bbb a health boutique?
Boutique fitness can be recognised by the personal approach and it is smaller than a regular gym. Boutique is of boutique hotel. Boutique hotels are more intimate than a ' regular ' hotel and are characterized by their own personal style.
With bbb there is personal attention in a fine atmosphere. We believe that the term health boutique fits our concept the best. So we can distinguish ourselves from the various gyms.
For which age group is bbb suitable?
bbb is suitable for women from every age group. The youngest bbb member is 15 and the oldest is 85 years old. The average age is between 25 and 55 years. It is important to know that every woman is welcome at bbb.
What does reserve mean?
From experience we can say that if you are booked as reserve you will almost always have a place. We'll sent you a push notification if you have the app.
You can also check in the website if you don't have our app. We will also send you an sms 30 minutes before the class starts to let you know if you don’t have a place. If you don’t receive an sms and you don’t turn up for the class then this class is cancelled. If you do receive an sms and still turn up 'at your own risk' then the first available place is for you.
I don't know my password.
Click login and choose 'forget password'. Fill in your email address and request a password. You will receive your password via email. The email address you use to log in must be the same email address that is in our system at bbb.